Privacy Policy
Effective October 1, 2026
Omnicompetent Co. is operated by MS CJ LLC. This policy explains what we collect and how we use it.
What we collect
- When you reserve a spot: your name, email, whether you're joining for your household, business, or as a pro, and any note or rating you choose to leave.
- When you have an account: your profile details, Finder scan answers, Omni Score, My Expert conversations, login history, and job records with Omni Pros.
- Payments: handled by Stripe. We receive confirmation of payment and the last four digits of your card, never the full card number.
My Vault and the files you share
- Files you upload to My Vault are stored encrypted with our cloud storage provider and are visible only to you.
- When you attach a photo or file to My Expert, it's sent to our AI provider, Anthropic, only to answer your question. It's not used to train AI models.
- After a membership is canceled, vault files are kept for 90 days, then permanently deleted. You can delete any file anytime.
How we use it
- To run your membership, answer your questions, and connect you with professionals you choose.
- To send account emails, billing notices, and The Omni Monthly if you subscribe.
- To build Omni Score benchmarks from anonymized, combined data. No individual's details are ever shown to anyone else, and you can opt out anytime in your account.
What we don't do
- We don't sell your personal information.
- Sensitive details you type into chats, like account or card numbers, are automatically masked before they're saved.
Who we share it with
Service providers who help us run the platform, such as hosting, payments, email, and AI processing, only as needed to provide the service. When you request a job, the professional you choose receives the details needed to do it.
Your choices
- Download your chat history and account data anytime.
- Ask us to delete your data by emailing support.
- After a membership is canceled, your saved info is kept for 90 days, then permanently deleted.